Get in Touch
Need plan advice, claim assistance, or partnership information? Pick the easiest channel — we read every message and respond fast.
Frequently Asked
How fast do you respond?
Phone is fastest — answered within 30 seconds during work hours. Email typically gets a reply within 4–8 hours on business days.
Do you charge for plan advice?
No. Comparing plans, getting advice, and buying are entirely free for customers. Insurers pay us a commission only after a policy is issued.
Can I file a claim through your team?
Claims are filed with the insurer. We provide hands-on support — paperwork, hospital follow-ups, and escalations — until full settlement.
Do you have branch offices?
Our registered office is in Gurugram. Most support is handled online or by phone. Walk-ins need a prior appointment.
What happens to my data when I contact you?
Your details are used solely to respond to your query. We never sell personal data. See our Privacy Policy for full details.
Are you hiring?
Often! Send your CV to contact@tecloudex.com with the role you are interested in and a short cover note.
Send a Message
Fill in the form and we will get back to you within one business day.